All services can be offered virtually world-wide
Primary Location: 215 SE 2nd Ave, Grand Rapids, MN 55744
Privacy Policy
Last Updated: November 2025
Northland Mental Performance Coaching, operated by Northland Counseling Center Inc., respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, book a service, or communicate with us.
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Northland Counseling Center Inc. 215 SE 2nd Ave, Grand Rapids, MN 55744 Phone: 218-283-3406
When we refer to “we,” “our,” or “us,” we mean Northland Mental Performance Coaching, a division of Northland Counseling Center Inc.
We collect information that helps us provide you with coaching services, improve our website, and process payments securely. Information you provide voluntarily includes your name, email address, phone number, and other contact details submitted via forms or booking pages. We also collect payment details when purchasing services (processed securely through Wix Payments or another third-party processor; we never store your full payment information). Information you share in emails, messages, or forms for scheduling or support is collected for communication and service purposes.
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When you visit our website, Wix (our website host) automatically collects technical data such as IP address, general location, device type, browser type, operating system, pages visited, and time spent on the site. Cookies and analytics data are also collected to improve performance and security.
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We use the information we collect to provide, manage, and schedule mental performance coaching services, process and confirm payments through Wix Payments, respond to inquiries, send updates about sessions, maintain security, prevent fraud, and improve our website and user experience. We will never sell, rent, or trade your information to third parties for marketing purposes.
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Our website is hosted on the Wix.com platform, which provides a secure online environment. Wix stores your data on secure servers behind a firewall and uses HTTPS encryption for all web traffic. Payment data submitted through Wix Payments is encrypted and handled according to PCI DSS (Payment Card Industry Data Security Standard) compliance. We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration.
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We may share limited data only when necessary to deliver our services or comply with legal obligations. Examples include Wix Payments or third-party processors that securely handle transactions, service providers who assist with scheduling or hosting, and legal authorities if required by law. All third parties are obligated to keep your information confidential and use it only for the purpose of providing services to us.
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Our website uses cookies and analytics tools provided by Wix to collect information about how visitors interact with our site. Cookies help improve site functionality, user experience, and performance tracking. You can control or delete cookies through your browser settings, though disabling cookies may affect some website functions. For more information, visit Wix’s official Cookie Policy at https://www.wix.com/about/cookie-policy.
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, or resolve disputes. Payment data handled by Wix Payments is retained in accordance with financial regulations.
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Depending on your location, you may have the right to access, correct, or delete your personal data, withdraw consent for future communications, or lodge a complaint with a data protection authority. To exercise any of these rights, contact us using the information below.
Our services are not directed toward children under 13, and we do not knowingly collect or store personal information from minors. If we become aware that a child has provided personal data, it will be deleted promptly.
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Our website may contain links to third-party websites such as social media platforms or external resources. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.
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We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. The updated version will be posted on this page with the revised date. Continued use of our website after any changes constitutes acceptance of the updated policy.
For questions, corrections, or deletion requests, please contact: Northland Counseling Center Inc. 215 SE 2nd Ave, Grand Rapids, MN 55744 Phone: 218-283-3406